Store Leader in Training

truenorth Convenience Stores; Marion (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

True North operates a network of convenience stores and seeks a Store Manager in Michigan to oversee all aspects of store performance, staffing, and customer service. The role provides leadership to the store team, ensures safety, and drives profitability while maintaining True North standards.

You will hire, train, schedule, and manage staff, monitor inventory and cash controls, and report to the Zone Manager. The position requires hands-on leadership and a strong focus on service excellence.

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous experience supervising others.
• Ability to lead and manage store operations independently.
• Strong organizational, communication, and problem-solving skills.

Responsibilities

• Ensure delivery of exceptional customer service in accordance with company standards.
• Maintain overall responsibility for store safety, cleanliness, and operational readiness.
• Lead, train, coach, and develop team members to meet performance expectations.
• Ensure compliance with company policies, procedures, safety standards, and legal requirements.
• Plan, assign, and manage staffing levels and schedules to meet business needs.
• Monitor and address team member performance, including recognition and corrective action.
• Maintain consistent communication with team members through daily directions and scheduled meetings.
• Respond to emergencies to ensure the safety and security of guests, team members, and assets.

Skills

Organizational skills

Communication skills

Problem solving

Education

High school diploma or equivalent

Supervisory experience

Job description

True North operates a network of convenience stores and seeks a Store Manager in Michigan to oversee all aspects of store performance, staffing, and customer service. The role provides leadership to the store team, ensures safety, and drives profitability while maintaining True North standards.

You will hire, train, schedule, and manage staff, monitor inventory and cash controls, and report to the Zone Manager. The position requires hands-on leadership and a strong focus on service excellence.