Store Manager in Training: Lead Operations

truenorth Convenience Stores; Acme (MI); On-site; USD 55,000 - 72,000; Full time

Job summary

True North Store is seeking a Store Manager to lead store operations in Michigan, driving profitability and customer satisfaction. You will oversee hiring, training, scheduling, performance management, and development while upholding brand standards.

The role requires strong leadership, a fast-paced customer service focus, and the ability to manage staffing, inventory, cash controls, safety, and facility maintenance, reporting to the Zone Manager.

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous experience supervising others.

Responsibilities

• Lead and manage store operations independently.
• Hire, train, onboard, schedule, and develop the store team.
• Maintain store safety, cleanliness, and operational readiness.
• Ensure compliance with company policies, procedures, safety standards, and legal requirements.
• Plan, assign, and manage staffing levels and schedules to meet business needs.
• Monitor team performance and provide recognition or corrective action.
• Maintain clear communication with the team through daily directions and meetings.
• Respond to emergencies to ensure safety and security of guests and staff.

Skills

Leadership

Customer service

Communication

Problem-solving

Time management

Education

High School Diploma or Equivalent

Job description

True North Store is seeking a Store Manager to lead store operations in Michigan, driving profitability and customer satisfaction. You will oversee hiring, training, scheduling, performance management, and development while upholding brand standards.

The role requires strong leadership, a fast-paced customer service focus, and the ability to manage staffing, inventory, cash controls, safety, and facility maintenance, reporting to the Zone Manager.