Store Leader in Training

truenorth Convenience Stores; Westerville (OH); On-site; USD 60,000 - 85,000; Full time

Job summary

True North is seeking a Store Manager to lead all store operations, drive profitability, and manage staff, inventory, and service standards. You will hire, train, schedule, and coach team members, ensure safety and compliance, and partner with the Zone Manager to meet financial and customer goals.

The role emphasizes delivering fast, friendly service, maintaining a clean environment, and executing company standards across staffing, cash handling, and loss prevention.

Qualifications

• Must hold a high school diploma or equivalent.
• Prior customer service or cashier experience.
• Previous experience supervising others.

Responsibilities

• Deliver exceptional customer service in line with standards.
• Lead, train, and develop store team to meet targets.
• Ensure safety, cleanliness, and operational readiness of the store.
• Plan staffing, scheduling, and manage labor needs.
• Oversee inventory, cash controls, and shrink,
• Review reports and banking procedures; on-call as needed.
• Foster a positive, inclusive, and results-driven workplace.

Skills

Store leadership

Customer service

Staff training

Scheduling

Budgeting

Operational analysis

Communication

Education

High school diploma or equivalent

Job description

True North is seeking a Store Manager to lead all store operations, drive profitability, and manage staff, inventory, and service standards. You will hire, train, schedule, and coach team members, ensure safety and compliance, and partner with the Zone Manager to meet financial and customer goals.

The role emphasizes delivering fast, friendly service, maintaining a clean environment, and executing company standards across staffing, cash handling, and loss prevention.