Store Leader - Guest Experience & Team Coach

Stand Out For Good, Inc; Upper Saucon (Lehigh County); Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

Stand Out For Good, Inc. in Center Valley, PA, is hiring a Guest Engagement Assistant Store Leader to drive an exceptional guest experience and lead a diverse, passionate team. You will hire, train, and coach staff to meet sales and guest experience goals while upholding the mission to give back to communities.

The role requires a hospitality mindset, strong communication, and the ability to balance guest satisfaction with financial results. A Bachelor’s degree is preferred.

Formación

• Strong communication skills with an outgoing personality and willingness to engage with guests.
• Proven record as a successful hospitality leader with knowledge of leadership including financial results, guest satisfaction and employee relations.
• Ability to maintain a beautiful environment with a keen eye for detail, ensuring a pleasing experience and inviting atmosphere.
• A genuine desire to make a positive impact on the community and contribute to meaningful causes.
• Creative and entrepreneurial thinking with the ability to react instinctively to implementing revenue driven ideas and opportunities.
• 1 year Retail or Hospitality Management; Bachelor’s Degree preferred.

Responsabilidades

• Cultivates a guest-focused environment by driving volume and anticipating guest needs
• Models excellent service standards and coaches associates to deliver exceptional guest experiences
• Recruit, train and develop a team to achieve individual, store, and company goals
• Foster team commitment through support, relationship building, and recognizing individual contributions
• Manages the Mission Monday campaign to positively impact your community to enhance people’s lives
• Holds self and the team accountable for achievement of P&L results and statistical standards
• Provides timely feedback, recognition, and rewards to associates, driving retention and performance

Conocimientos

Communication skills

Hospitality leadership

Financial results knowledge

Guest satisfaction

Employee relations

Entrepreneurial thinking

Educación

Bachelor’s Degree preferred

Descripción del empleo

Stand Out For Good, Inc. in Center Valley, PA, is hiring a Guest Engagement Assistant Store Leader to drive an exceptional guest experience and lead a diverse, passionate team. You will hire, train, and coach staff to meet sales and guest experience goals while upholding the mission to give back to communities.

The role requires a hospitality mindset, strong communication, and the ability to balance guest satisfaction with financial results. A Bachelor’s degree is preferred.