Guest Lead & Customer Experience Coach

Stand Out For Good, Inc.; Center Valley (Lehigh County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid Volunteer Time

Paid Time Off

Associate discount

401k with company match

Advancement opportunities

Job summary

Stand Out For Good, Inc. is seeking a Guest Lead in Center Valley to deliver an outstanding guest experience, uphold brand standards, and support daily store operations. You will help maintain compelling visuals and assist leadership in achieving store goals.

In this role you coach associates on guest interactions, model teamwork, and ensure compliance with loss prevention policies. Competitive base pay and benefits are offered along with opportunities for advancement.

Qualifications

• Retail experience preferred.
• Exceptional guest service standards.
• Ability to lead and coach associates.

Responsibilities

• Delivers exceptional guest experience.
• Maintains visual presentations.
• Coaches associates on guest interactions.
• Drives store metrics and adheres to procedures.
• Completes opening/closing procedures.
• Adheres to loss prevention policies.

Skills

Customer service

Leadership

Retail operations

Team coaching

Job description

Stand Out For Good, Inc. is seeking a Guest Lead in Center Valley to deliver an outstanding guest experience, uphold brand standards, and support daily store operations. You will help maintain compelling visuals and assist leadership in achieving store goals.

In this role you coach associates on guest interactions, model teamwork, and ensure compliance with loss prevention policies. Competitive base pay and benefits are offered along with opportunities for advancement.