Guest Experience Leader

Altar'd State; Pittsburgh (Allegheny County); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive base pay

Paid Volunteer Time

Paid Time Off

Generous associate discount

401k with company match

Advancement opportunities

Job summary

Stand Out For Good, Inc. is seeking a Guest Lead in Pittsburgh to deliver exceptional guest experiences, coach store associates, and maintain compelling visual presentations.

The role reports to Store Leadership and supports achieving store goals through effective operations and teamwork. Ideal candidates bring prior retail experience, demonstrate leadership on the sales floor, and uphold the brand's values of community and giving back.

Qualifications

• Must be at least 20 years of age.
• Previous retail experience preferred.
• Physical ability to perform tasks including prolonged standing, sitting, reaching, kneeling and squatting.
• May be required to climb ladders or stairs; must lift and carry 30 pounds regularly.

Responsibilities

• Deliver an exceptional guest experience consistently.
• Adhere to Altar'd State's guest service standards.
• Coach associates on guest interactions and recognize good performance.
• Lead by example, embrace feedback, and drive positive change.
• Maintain a clean, presentable store environment; assist merchandising and displays.
• Perform opening/closing procedures as directed by management.
• Adhere to loss prevention policies and procedures.
• Serve as leader on duty as needed.

Job description

Stand Out For Good, Inc. is seeking a Guest Lead in Pittsburgh to deliver exceptional guest experiences, coach store associates, and maintain compelling visual presentations.

The role reports to Store Leadership and supports achieving store goals through effective operations and teamwork. Ideal candidates bring prior retail experience, demonstrate leadership on the sales floor, and uphold the brand's values of community and giving back.