Store Leader: Growth, Compliance & Customer Experience

CCF Family of Brands; Warner Robins (GA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid on‑the‑job training

Learning management system access

Cross brand training

Performance‑based career advancement

Educational reimbursement

Medical insurance options

401(k) and company match

Life and AD&D insurance

Disability and other voluntary options

Employee assistance program

Discount marketplace access

Paid time off (12 days first year)

Business casual dress (jeans &Sneq

Job summary

TitleMax in Warner Robins, GA is seeking a General Manager to lead store operations, coach a performance‑driven team, and drive revenue growth while upholding compliance and brand standards.

You will guide local marketing, manage daily operations, and ensure exceptional customer service in a fast‑paced environment. A strong background in leadership, communications, and POS systems is essential.

Qualifications

• A high school diploma or equivalent.
• Minimum two years’ experience with leadership in retail/finance/service.
• Operations leadership experience.
• Excellent verbal and written communication.

Responsibilities

• Manage store performance to meet/exceed company standards.
• Coach and develop team to grow business and revenue.
• Lead local marketing and community events to drive referrals.
• Process loan/pawn applications and assess risk within limits.
• Maintain compliance with policies, audits, and procedures.
• Oversee cash handling, security, and loss prevention.
• Schedule staff to meet store needs and budgets.
• Handle complex customer situations with professionalism.

Skills

Leadership

Executive coaching

Communication

Customer service

POS systems

Microsoft Office

Phone systems

Driver's license

Education

High school diploma or equivalent

Tools

Point of Sale (POS)

Microsoft Office

Job description

TitleMax in Warner Robins, GA is seeking a General Manager to lead store operations, coach a performance‑driven team, and drive revenue growth while upholding compliance and brand standards.

You will guide local marketing, manage daily operations, and ensure exceptional customer service in a fast‑paced environment. A strong background in leadership, communications, and POS systems is essential.