Growth-Driven Assistant Store Manager – Leadership Path

Community Choice Financial Family of Brands; Valdosta (GA); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Paid on-the-job training

Learning management system access

Cross-brand training across 11 brands

Key holder program for advancement

Performance-based promotion

Educational reimbursement

Medical insurance options

401(k) and Roth 401(k) with company-mæ

Zusammenfassung

TitleMax in Valdosta, GA seeks an Assistant Store Manager to lead store operations, support customers, and drive sales while building leadership skills. You will manage risk, coach staff, and ensure compliance in a fast-paced retail finance setting.

The role involves on-site responsibilities, 40-hour weeks, and opportunities for advancement across 11 brands. A strong emphasis on customer service, teamwork, and operational excellence is required.

Qualifikationen

• A high school diploma or equivalent.
• Minimum one year’s experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or relevant leadership experience
• Excellent verbal and written communication skills.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Valid driver’s license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
• Background check required.
• The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Aufgaben

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
• Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
• Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
• Maintain customer information in the POS system with accuracy and integrity.
• Provide support, coaching, and development to Customer Service Representatives to ensure adherence to quality standards and safety procedures.
• Perform duties outside of the office, including on-site vehicle appraisals, store errands, and external marketing.
• Work to meet Company-set performance standards by leveraging partnerships, obtaining referrals, and hosting in-store/community events.
• Maintain store appearance and cleanliness, address facility needs, and schedule maintenance.

Kenntnisse

Customer service

Leadership

Communication

Team supervision

Ausbildung

High school diploma or equivalent

Tools

POS system

Microsoft Office

Jobbeschreibung

TitleMax in Valdosta, GA seeks an Assistant Store Manager to lead store operations, support customers, and drive sales while building leadership skills. You will manage risk, coach staff, and ensure compliance in a fast-paced retail finance setting.

The role involves on-site responsibilities, 40-hour weeks, and opportunities for advancement across 11 brands. A strong emphasis on customer service, teamwork, and operational excellence is required.