Store Leader & Growth Coach

Carter's, Inc.; Carmel (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Carter’s, Inc. is seeking a Store Manager in Carmel, Indiana to lead a team in delivering exceptional customer experiences for families.

You will recruit, train, and develop staff, foster an inclusive environment, and drive sales, loyalty, and brand standards across merchandising and operations. Key responsibilities include building a strong talent pipeline, coaching leaders, managing payroll and budgets, and analyzing KPIs to improve performance while maintaining a safe, welcoming store culture

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• Strong communication and interpersonal skills.
• Ability to build and develop a high-performing team.
• Commitment to inclusive, welcoming leadership and customer-focused service.

Responsibilities

• Build a talent pipeline through networking and recruiting; train and develop your team.
• Lead and coach the Leader on Duty program to create a customer-focused sales floor.
• Manage payroll, budgets, and analyze KPIs to drive results.
• Ensure omnichannel alignment and maintain operational controls.

Skills

Leadership

Retail management

Customer service

Team coaching

Communication

Problem solving

Education

High school diploma or GED

Tools

Outlook

Excel

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Job description

Carter’s, Inc. is seeking a Store Manager in Carmel, Indiana to lead a team in delivering exceptional customer experiences for families.

You will recruit, train, and develop staff, foster an inclusive environment, and drive sales, loyalty, and brand standards across merchandising and operations. Key responsibilities include building a strong talent pipeline, coaching leaders, managing payroll and budgets, and analyzing KPIs to improve performance while maintaining a safe, welcoming store culture