Store Leader: Elevate Customer Experience & Growth

Carter's Inc.; Edgewater (NJ); On-site; USD 44,000 - 57,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Paid time off and holidays

Education assistance program

Job summary

Carter’s Inc. is seeking an Assistant Store Manager in Edgewater, NJ. You will be the first face of the brand for growing families, welcoming customers and helping them discover baby essentials and school-ready styles.

You’ll foster an inclusive environment, coach staff, and drive KPIs through effective leadership on the sales floor. You’ll also partner with the Store Manager to recruit, train, and develop the team, manage merchandising standards, promotions, and product placement, while

Qualifications

• Proven leadership and supervisory capabilities in a retail setting.
• Strong customer-service orientation and communication skills.
• Proficient with basic computer tools (Outlook, Excel).
• Minimum of 1 year of retail or related management experience.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits
• Foster a positive, safe, and inclusive environment for employees and customers
• Coach others to success while modeling service standards and omnichannel experience
• Analyze the business and communicate KPIs with the team to drive results
• Build customer loyalty through Company sponsored programs, including credit
• Assist the Store Manager in recruiting, hiring, training, and developing the store team
• Recognize exceptional performance and redirect employees when needed
• Track and report completion of tasks and financial results using Company tools
• Plan and execute merchandising standards, promotions, markdowns, and product placement
• Reduce loss through consistent customer service, education, and operating controls

Skills

Leadership

Customer focus

Communication

Excel

Outlook

Education

High School Diploma or GED

Tools

None

Job description

Carter’s Inc. is seeking an Assistant Store Manager in Edgewater, NJ. You will be the first face of the brand for growing families, welcoming customers and helping them discover baby essentials and school-ready styles.

You’ll foster an inclusive environment, coach staff, and drive KPIs through effective leadership on the sales floor. You’ll also partner with the Store Manager to recruit, train, and develop the team, manage merchandising standards, promotions, and product placement, while