Store Leader: Grow Teams, Delight Customers

Carter's Inc.; Merced (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

30% discount on Carter’s brands

Health benefits

Paid time off

Job summary

Carter's Inc. in California is seeking an Assistant Store Manager to lead on the sales floor, greet customers, and support a welcoming, inclusive team culture.

You will coach staff, manage KPIs, and drive merchandising standards to optimize performance while delivering a great omnichannel customer experience. The role emphasizes leadership, training, and development, with a focus on achieving sales goals and maintaining Carter’s brand standards across baby and kids wear.

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED.
• Strong leadership and customer engagement skills.
• Proficient with Outlook and Excel.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution and product placement.
• Reduce loss through a consistent level of customer service, education and operational controls.

Skills

Leadership

Customer engagement

Communication

Tech proficiency

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter's Inc. in California is seeking an Assistant Store Manager to lead on the sales floor, greet customers, and support a welcoming, inclusive team culture.

You will coach staff, manage KPIs, and drive merchandising standards to optimize performance while delivering a great omnichannel customer experience. The role emphasizes leadership, training, and development, with a focus on achieving sales goals and maintaining Carter’s brand standards across baby and kids wear.