Store Leader: Grow Talent & Delight Customers

carters; Columbus (GA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Brand discount

Development programs

Paid time off

Flexible schedules

Job summary

Carter’s Careers: As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You’ll coach your teams to reach their potential, become brand and product experts, and own their careers while fostering a welcoming, inclusive environment.

You’ll drive merchandising, lead Leadership on Duty, and build customer loyalty through great service, a strong awareness of product styles and benefits, and empowerment through development programs that help teams grow

Qualifications

• Minimum of 3 years of retail or related management experience.
• High school diploma or GED.
• Ability to lift 40 pounds and stand for extended periods.

Responsibilities

• Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute Company’s direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Skills

Leadership

Retail leadership

Customer focus

Communication

Team development

Problem solving

Education

High school diploma/GED

Tools

Outlook

Excel

Job description

Carter’s Careers: As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You’ll coach your teams to reach their potential, become brand and product experts, and own their careers while fostering a welcoming, inclusive environment.

You’ll drive merchandising, lead Leadership on Duty, and build customer loyalty through great service, a strong awareness of product styles and benefits, and empowerment through development programs that help teams grow