Store Leader: Grow Sales, Lead Team & Customer Experience

Staples; Naperville (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full-time hours, generous paid timeoff

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Medical, dental and vision insurance

Associate discounts on in-store and on

warranty plans

Discounts at hundreds of retailers

And many more benefits

Job summary

Staples in Naperville, IL, is hiring Assistant Managers to drive sales, services and customer engagement in the store and ensure readiness for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business.

Lead a high-performing team focused on offering an exceptional store experience, consultative selling and achieving goals.

Qualifications

• 2+ years managing a sales team in a retail or services industry.
• Experience managing and coaching a team in a customer-centric, solutions-based environment.
• Must be able to engage and speak to customers and understand their needs.
• Strong communication, organization, planning and adaptive to changing business priorities.
• Review results against business goals and strategies and deliver plans for growth and improvement.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously.

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Ensure that the store culture embodies Staples values and its commitment to the community.
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer.
• Develop team to deliver results through coaching, training, and role playing.
• Attain sales and services goals, profit margin and execution of store operations.
• Establish business cadence for sales readiness.
• Provide direction daily for merchandising opportunities within the store.
• Assist with delegating operational tasks in partnership with the GM.
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader.
• Champion company initiatives, being adaptable and flexible to change and responsibilities.

Skills

Team leadership

Coaching

Customer engagement

Communication

Organization

Adaptability

Conflict resolution

Integrity

Physical stamina

Job description

Staples in Naperville, IL, is hiring Assistant Managers to drive sales, services and customer engagement in the store and ensure readiness for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business.

Lead a high-performing team focused on offering an exceptional store experience, consultative selling and achieving goals.