Store Leader: Grow People, Drive Store Excellence

Ross Stores; Suniland (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Ross Stores is seeking an experienced Store Manager to direct the full operation of a Ross store, ensuring company standards and profitability while maintaining a friendly, easy-to-shop environment. You will recruit, train, and develop a leadership team and drive performance across sales floor, stockroom, and front end.

The role requires at least five years of store management experience in retail, a strong focus on customer service, and the ability to lead and coach associates, including

Qualifications

• Five or more years of Store management experience in a retail environment.
• Must maintain a high level of Customer service.
• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
• Ability to train, coach and develop Associates at all levels.
• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
• Fluency in English.
• Must exercise considerable independent judgement and discretion.
• Ability to work evenings and weekends.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Ensures proper scheduling of Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
• Through selection, training and motivation, strives to reduce Store turnover and promotes retention tools.
• Responsible for addressing personnel and performance issues including coaching and disciplinary actions.
• Ensures compliance with Ross personnel policies and procedures.
• Manages Associate relations issues and compliance with regulations.
• Direct supervision of Store staff and leadership.

Skills

Store management

Customer service

Leadership

Communication

Coaching

Task prioritization

English fluency

Evenings & weekends

Job description

Ross Stores is seeking an experienced Store Manager to direct the full operation of a Ross store, ensuring company standards and profitability while maintaining a friendly, easy-to-shop environment. You will recruit, train, and develop a leadership team and drive performance across sales floor, stockroom, and front end.

The role requires at least five years of store management experience in retail, a strong focus on customer service, and the ability to lead and coach associates, including