Store Leader: Flexible Schedule, Growth & Benefits

PetSmart; Springfield (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Paid bi-weekly

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

PetSmart’s Retail Store Manager leads a store to deliver safety for pets, exceptional pet parent service, and strong financial results. The role drives culture, coaching, and daily execution while aligning with company values and strategy.

You will manage staffing, training, and operations, ensuring an outstanding in-store experience and community engagement. The position requires strong leadership, communication, and a proven ability to meet targets and coach teams across shifts.

Qualifications

• 4–6 years of retail leadership or experience in a customer-focused environment.
• Strong written and verbal communication skills.
• Proficiency in computer applications.

Responsibilities

• Lead the store team to deliver safe, positive pet parent experiences.
• Oversee staffing, scheduling, and payroll within budget.
• Drive store profitability and achieve sales, shrink, and operational targets.
• Ensure adherence to policies, procedures, and code of ethics.
• Collaborate with leadership to execute store events and community initiatives.

Skills

Retail leadership

Staff scheduling

Communication

Tools

Computer applications

Job description

PetSmart’s Retail Store Manager leads a store to deliver safety for pets, exceptional pet parent service, and strong financial results. The role drives culture, coaching, and daily execution while aligning with company values and strategy.

You will manage staffing, training, and operations, ensuring an outstanding in-store experience and community engagement. The position requires strong leadership, communication, and a proven ability to meet targets and coach teams across shifts.