Store Leader & Financial Advisory Manager

TD; Walpole (MA); On-site; USD 91,693,000 - 136,823,000; Full time

Job summary

TD Bank Walpole store is seeking an Assistant Store Manager to lead service, sales and operations, delivering TD's model of convenience with a personalized customer experience.

You will guide a team on day-to-day teller and platform activities, ensuring compliance while growing customer relationships and providing proactive financial guidance in a fast-paced retail banking environment.

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years experience working with customers and/or sales in any capacity or equivalent.
• Supervisory or leadership experience preferred
• Demonstrated ability to provide Legendary Customer Service
• Strong verbal and written communication skills

Responsibilities

• Leads a team of advisory and service colleagues to achieve store objectives and deliver legendary customer and colleague experience.
• Provides day-to-day team leadership and direction to ensure compliant, efficient, personalized service.
• Oversees complex sales and advisory activities across multiple systems and partnerships.
• Delivers end-to-end advice and product recommendations based on customer needs.
• Drives customer referrals and captures lead opportunities to support business growth.
• Balances staffing to meet customer demand while maintaining regulatory requirements.

Skills

Leadership

Customer service

Communication

Sales skills

Regulatory compliance

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

TD Bank Walpole store is seeking an Assistant Store Manager to lead service, sales and operations, delivering TD's model of convenience with a personalized customer experience.

You will guide a team on day-to-day teller and platform activities, ensuring compliance while growing customer relationships and providing proactive financial guidance in a fast-paced retail banking environment.