Store Leader: Fan Experience & Team Growth

Lids; Redding (CA); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Retirement plan

Paid time off

Job summary

Lids is seeking a Store Manager in California to lead daily store operations, drive sales, and deliver exceptional customer service. You will manage hiring, onboarding, training, scheduling, and payroll while maintaining merchandise looks, inventory accuracy, and brand standards in a fast-paced retail environment.

The role emphasizes team development, KPI achievement, and a welcoming, inclusive store culture. Experience in licensed sports retail and embroidery customization is a plus.

Qualifications

• Experience leading a retail team and achieving sales targets.
• Ability to train and develop staff for peak performance.
• Strong customer service and conflict-resolution skills.
• Familiarity with scheduling, payroll, and compliance in retail.
• Proven leadership and communication abilities.

Responsibilities

• Lead store hiring strategy and onboarding for new team members.
• Develop and implement training programs and performance coaching.
• Drive selling strategy to meet KPIs and sales targets.
• Oversee scheduling, payroll processes, and store operations.
• Manage inventory, receiving, merchandising, and pricing.

Skills

Store management

People management

Customer service

Staff training

Scheduling

Leadership

Communication

Problem solving

Tools

MPOS

Job description

Lids is seeking a Store Manager in California to lead daily store operations, drive sales, and deliver exceptional customer service. You will manage hiring, onboarding, training, scheduling, and payroll while maintaining merchandise looks, inventory accuracy, and brand standards in a fast-paced retail environment.

The role emphasizes team development, KPI achievement, and a welcoming, inclusive store culture. Experience in licensed sports retail and embroidery customization is a plus.