Store Leader: Elevate Teams, Pet Care & Experience

PetSmart; Auburn (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401k Plan with company match

Flexible schedule

Paid time off

Tuition assistance

Associate discounts

Career pathing

Development opportunities

Job summary

PetSmart is seeking a Retail Store Manager to lead store operations, staff, and the pet care experience. The role focuses on safety, service quality, and achieving financial targets while upholding PetSmart’s culture and policies.

You will oversee recruiting, scheduling, coaching, and staff development, ensuring a top-notch pet parent experience and a compliant, results-driven store environment. This position requires flexibility with hours and a commitment to excellence.

Qualifications

• 4 to 6 years of retail leadership or experience in a customer-focused environment.
• Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail.

Responsibilities

• Lead staffing decisions, recruiting, interviewing, hiring, coaching, and terminations.
• Oversee scheduling and optimize staffing levels.
• Drive a safe, high-quality store environment for associates and pets.
• Analyze operations, identify improvements, and implement actions.
• Manage store P&L, expenses, and performance metrics.
• Run store opening/closing procedures and uphold policies.

Skills

Leadership

Customer service

Computer applications

Communication

Stress management

Organizational skills

Job description

PetSmart is seeking a Retail Store Manager to lead store operations, staff, and the pet care experience. The role focuses on safety, service quality, and achieving financial targets while upholding PetSmart’s culture and policies.

You will oversee recruiting, scheduling, coaching, and staff development, ensuring a top-notch pet parent experience and a compliant, results-driven store environment. This position requires flexibility with hours and a commitment to excellence.