Store Leader: Elevate Service & Omnichannel Sales

kate spade new york; Petaluma (CA); On-site; USD 26,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance and Tuition assis

Job summary

Kate Spade New York is seeking an Assistant Store Leader to partner with the Store Leader to maximize store productivity and profitability through leadership, coaching, and operational excellence. You will set the tone on the sales floor, elevate service through omni-channel and virtual selling, and create an inclusive environment where associates thrive as their authentic selves.

This role requires 2+ years of retail management experience and a data-driven mindset to manage schedules, payroll,

Qualifications

• 2+ years of retail management experience.
• Strong leadership communication and organizational skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook; experienced with retail systems.
• Ability to analyze selling reports, identify trends, and react quickly.
• Strong English language proficiency.

Responsibilities

• Model Kate Spade Service behaviors and selling standards; lead a high-energy, client-focused environment.
• Drive omni-channel and virtual selling; ensure clienteling through client books, outreach, and loyalty programs.
• Empower the team to personalize experiences and resolve customer issues effectively.
• Recruit, onboard, and develop diverse talent; provide coaching and manage underperformance.
• Set clear goals, review KPIs (traffic, conversion, UPT, AUR), and coach to results.
• Act as Store Leader in their absence; foster an inclusive, motivating culture.
• Oversee opening/closing procedures, cash handling, and facility security.
• Manage schedules and payroll budgets; adjust staffing to business needs.

Skills

Leadership

Communication

Organizational skills

Microsoft Office

Retail systems

Data analysis

English proficiency

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Kate Spade New York is seeking an Assistant Store Leader to partner with the Store Leader to maximize store productivity and profitability through leadership, coaching, and operational excellence. You will set the tone on the sales floor, elevate service through omni-channel and virtual selling, and create an inclusive environment where associates thrive as their authentic selves.

This role requires 2+ years of retail management experience and a data-driven mindset to manage schedules, payroll,