Store Leader: Elevate Service, Sales & Team

Tapestry, Inc.; United States; On-site; USD 38,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

401(k) matching

Paid leave

Commuter benefits

Job summary

Kate Spade New York is seeking a Store Leader to drive exceptional client experiences across in-store and online channels. You will lead a high-energy team, coach for results, and own store performance while upholding brand standards.

You will analyze selling data, manage schedules and payroll, and collaborate with corporate teams to optimize strategies. The role emphasizes inclusivity and strong leadership in a fast-paced retail environment.

Qualifications

• 2+ years of retail management experience in fashion or lifestyle environments.
• A combination of education and experience will be considered.
• Strong leadership, communication, and organizational skills.
• Proficient with retail systems and MS Office applications.

Responsibilities

• Model service behaviors and selling standards; lead a high-energy client-focused environment.
• Drive omni-channel and virtual selling; maintain client books and loyalty programs.
• Recruit, onboard, and develop diverse talent; coach to results.
• Own store sales plans, analyze market data, and optimize strategies.
• Champion Kate Spade aesthetics and maintain brand and operating standards.
• Oversee opening/closing procedures, payroll budgets, and safety compliance.

Skills

Retail leadership

Clienteling

Team development

Data analysis

Communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Kate Spade New York is seeking a Store Leader to drive exceptional client experiences across in-store and online channels. You will lead a high-energy team, coach for results, and own store performance while upholding brand standards.

You will analyze selling data, manage schedules and payroll, and collaborate with corporate teams to optimize strategies. The role emphasizes inclusivity and strong leadership in a fast-paced retail environment.