Store Leader: Elevate Sales & Service

World Market; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) Savings Plan

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Spending

Commuter Benefits

Employee Assistance Program

Job summary

World Market is seeking an Assistant Manager to lead a high‑performing team, focus on customer experience, and manage daily store operations in a dynamic retail environment.

You will partner with the Store Manager to drive sales, profitability, and adherence to brand values, while developing staff through coaching, training, and performance management. The role requires flexible scheduling, including nights, weekends, and holidays.

Qualifications

• Proven leadership experience delivering results in a fast-paced specialty retail environment.
• Excellent communication skills with ability to take and give feedback.
• Ability to coach associates in the moment and de-escalate customer situations.
• Strong planning skills to set daily priorities and manage store tasks.
• Demonstrated sense of urgency and attention to detail in operations.
• Creative problem solving and sound decision-making under pressure.
• Ability to recruit, develop and retain a high‑performing team aligned with company values.

Responsibilities

• Lead a customer‑first selling culture and drive engagement, loyalty, visuals, and brand values.
• Analyze trends and use reports to identify opportunities and take action.
• Maintain World Market culture, policies, and operational standards.
• Plan and execute daily tasks in partnership with the Store Manager.
• Recruit, develop, and retain a high‑performing, customer‑focused team.
• Utilize tools and training resources to validate team execution.
• Support loss prevention and inventory management initiatives.
• Promote a safe work environment through ongoing safety training.

Skills

Leadership

Communication

Coaching

De‑escalation

Planning

Urgency

Attention to detail

Creative problem solving

Decision making

Delegation

Execution of priorities

Customer experience

Team development

Job description

World Market is seeking an Assistant Manager to lead a high‑performing team, focus on customer experience, and manage daily store operations in a dynamic retail environment.

You will partner with the Store Manager to drive sales, profitability, and adherence to brand values, while developing staff through coaching, training, and performance management. The role requires flexible scheduling, including nights, weekends, and holidays.