Store Leader: Elevate Experience & Team Growth

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Braintree (MA); On-site; USD 60,000 - 69,000; Full time

Job summary

PGA TOUR Superstore in Massachusetts is seeking an Assistant General Manager to support the General Manager in executing company strategies and driving store performance. The AGM will lead the store and empower Managers to deliver exceptional customer experiences.

The role emphasizes coaching, scheduling, HR responsibilities, compliance, and a strong focus on DEI and loss prevention. On-site, full-time position with growth opportunities.

Qualifications

• Clear communication and interpersonal skills.
• Strong analytical ability to forecast needs and improve operations.
• G.E.D./high school diploma required; college degree preferred.
• Leadership experience with team development and coaching.
• Experience with scheduling and labor planning in a retail setting.

Responsibilities

• Build and develop a team of Managers focused on customer service.</br>Utilize business reporting and customer insights to identify opportunities.
• Coach Managers to leverage data to drive decisions and improve performance.
• Ensure compliance with merchandising/operations standards and LP policies.
• Lead HR operations, recruitment, onboarding, and store-wide training across departments.

Skills

Communication

Analytical

P&L Management

Leadership

Scheduling

Education

G.E.D. or high school diploma

Tools

Microsoft Office

Outlook

Workday

Job description

PGA TOUR Superstore in Massachusetts is seeking an Assistant General Manager to support the General Manager in executing company strategies and driving store performance. The AGM will lead the store and empower Managers to deliver exceptional customer experiences.

The role emphasizes coaching, scheduling, HR responsibilities, compliance, and a strong focus on DEI and loss prevention. On-site, full-time position with growth opportunities.