Store Leader: Elevate Experience & Sales

Gap; Lynnfield (MA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Gap Inc. is seeking a store team member in Lynnfield, MA to support the leadership team and perform assigned tasks with a focus on delivering a best-in-class customer experience.

You will role model selling behaviors, engage customers, and ensure tasks are completed efficiently in a fast-paced environment. You will educate customers about loyalty programs, maintain productivity, and collaborate with colleagues to meet goals while upholding Gap’s standards and compliance.

Qualifications

• Ability to utilize technology effectively to engage with customers and team to meet goals
• Demonstrate interest and initiative towards continuous improvement and growth
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts
• Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment
• Promote customer loyalty by educating customers about our loyalty programs
• All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience
• Support sales leader during (non-peak) hours, with the customer as the primary focus
• Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner
• Build and share expertise in the product lifecycle
• Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists
• Leverage omni-channel to deliver a frictionless customer experience
• Ensure all compliance standards are met

Job description

Gap Inc. is seeking a store team member in Lynnfield, MA to support the leadership team and perform assigned tasks with a focus on delivering a best-in-class customer experience.

You will role model selling behaviors, engage customers, and ensure tasks are completed efficiently in a fast-paced environment. You will educate customers about loyalty programs, maintain productivity, and collaborate with colleagues to meet goals while upholding Gap’s standards and compliance.