Store Leader: Elevate Customer Experience & Team Growth

N23 Premium Brands Opco LLC; Virginia Beach (VA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development

Community philanthropic partnerships

Job summary

KnitWell Group's LOFT store in Virginia Beach is seeking a Store Manager to lead customer and associate experiences, drive profitability, and uphold visual and service standards. You will coach a team to reach its full potential and ensure a welcoming shopping environment, while using data to guide staffing and budgeting decisions.

Ideal candidates have 2+ years in retail store management or related service roles, a hospitality mindset, strong leadership and communication skills, and proficiency

Qualifications

• 2+ years retail Store Manager or service industry experience (preferred).
• Hospitaility mindset when engaging with customers and associates.
• Strong people management skills and ability to develop talent.
• Effective leadership, interpersonal, and communication skills.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to develop strategies and action plans.

Responsibilities

• Lead the customer and associate experiences in your store.
• Drive a profitable business focusing on customer experience, operations, and payroll.
• Coach your team to reach their full potential and ensure a welcoming experience.
• Build a strong operational dynamic and oversee store goals and budgeting.
• Promote in-store community events and partnerships.

Skills

Hospitality mindset

People management

Leadership

Communication

Time management

Retail experience

Tools

POS system

Job description

KnitWell Group's LOFT store in Virginia Beach is seeking a Store Manager to lead customer and associate experiences, drive profitability, and uphold visual and service standards. You will coach a team to reach its full potential and ensure a welcoming shopping environment, while using data to guide staffing and budgeting decisions.

Ideal candidates have 2+ years in retail store management or related service roles, a hospitality mindset, strong leadership and communication skills, and proficiency