Store Leader: Elevate Customer Experience & Team

Knitwell Group; Tampa (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holidays

Monthly bonuses

Merchandise discounts

Professional development

Advancement opportunities

Community impact

Job summary

LOFT in Tampa is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. As a store leader you will nurture relationships with customers and colleagues on the sales floor, modeling the brand’s hospitality mindset and engagement.

You’ll assist in recruiting, hiring, and development, use technology to deliver a seamless omnichannel experience, and lead by example to drive results.

Qualifications

• 1+ year of retail management experience.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient with point-of-sale systems.
• Strong business acumen and ability to drive results.
• Proactive decision-maker.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional customer experiences.
• Lead on the sales floor and model brand behaviors.
• Inspire and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use reports to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

POS system

Business acumen

Decision making

Tools

POS system

Job description

LOFT in Tampa is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. As a store leader you will nurture relationships with customers and colleagues on the sales floor, modeling the brand’s hospitality mindset and engagement.

You’ll assist in recruiting, hiring, and development, use technology to deliver a seamless omnichannel experience, and lead by example to drive results.