Store Leader: Customer Experience & Team Coach

LOFT; Orlando (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Holidays

Monthly bonuses

Merchandise discounts

Professional development

Advancement opportunities

Job summary

LOFT is seeking an Assistant Manager at Store 1322-The Mall at Millenia in Orlando, FL. You will support the customer experience, lead the sales floor, coach associates, and help develop a welcoming, inclusive store culture.

Ideal candidates have 1+ year retail management experience, a hospitality mindset, and comfort with technology and POS systems. You will assist in recruiting, hiring, and driving sales while upholding brand standards and delivering exceptional service.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality mindset when connecting with customers and associates.
• Technology proficient with ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that delivers exceptional experiences.
• Act as a leader on the sales floor and model brand behaviors.
• Inspire, educate, and coach associates to connect with customers.
• Support Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.

Skills

Retail leadership

Customer service

Hospitality mindset

Technology proficiency

POS system operation

Tools

Point-of-sale system

Job description

LOFT is seeking an Assistant Manager at Store 1322-The Mall at Millenia in Orlando, FL. You will support the customer experience, lead the sales floor, coach associates, and help develop a welcoming, inclusive store culture.

Ideal candidates have 1+ year retail management experience, a hospitality mindset, and comfort with technology and POS systems. You will assist in recruiting, hiring, and driving sales while upholding brand standards and delivering exceptional service.