Store Leader: Elevate Customer Experience & Team Growth

Vans; Novi (MI); On-site; USD 67,000 - 84,000; Full time

Job summary

The North Face in Novi, MI is seeking a Store Manager to lead daily operations and drive sales while upholding brand values. You will recruit, coach, and develop a high-performing team, ensure exceptional customer service, and manage store performance across inventory, scheduling, and loss prevention.

We look for 3-5 years of retail management, a high school diploma (associate degree preferred), and a passion for building inclusive teams.

Qualifications

• 3–5 years of related professional/retail management experience.
• High School diploma required; an associate’s degree preferred.

Responsibilities

• Lead store operations to achieve sales goals and brand standards.
• Hire, coach, and develop a high-performing, inclusive team.
• Ensure exceptional customer experiences and manage inventory, scheduling, and loss prevention.

Skills

Store leadership

Sales optimization

Customer service

Team development

Scheduling

Education

High School diploma

Associate degree preferred

Tools

Retail software tools

Job description

The North Face in Novi, MI is seeking a Store Manager to lead daily operations and drive sales while upholding brand values. You will recruit, coach, and develop a high-performing team, ensure exceptional customer service, and manage store performance across inventory, scheduling, and loss prevention.

We look for 3-5 years of retail management, a high school diploma (associate degree preferred), and a passion for building inclusive teams.