Store Leadership Coach

The North Face; Troy (MI); On-site; USD 25,000 - 34,000; Part time

Job summary

The North Face in Troy, MI is seeking a part-time Supervisor to lead by example and deliver a best-in-class customer experience. You will work with the store leadership team to drive sales, coaching, and daily operations while upholding brand standards.

The role requires 1+ years of retail leadership, strong communication, and the ability to manage schedules, stock, training, and visual merchandising. This is a hands-on position offering growth, inclusive culture, and competitive hourly

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred; hands-on achievements valued.

Responsibilities

• Deliver high level of personalized customer engagement through genuine interactions.
• Support store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.

Skills

Customer engagement

Coaching

Store operations

Merchandising

Inventory management

Communication

Flexibility

Independent work

Education

High School Diploma or equivalent

Tools

Retail software tools

Merchandise systems

Job description

The North Face in Troy, MI is seeking a part-time Supervisor to lead by example and deliver a best-in-class customer experience. You will work with the store leadership team to drive sales, coaching, and daily operations while upholding brand standards.

The role requires 1+ years of retail leadership, strong communication, and the ability to manage schedules, stock, training, and visual merchandising. This is a hands-on position offering growth, inclusive culture, and competitive hourly