Store Leader: Elevate Customer Experience & Team Growth

Foot Locker, Inc.; Knoxville (TN); On-site; USD 46,000 - 58,000; Full time

Benefits offered by this job

Weekly Pay

Employee Discount 30-50%

Paid Time Off

Parental Leave

Life Insurance

Medical and Dental Coverage

Development and Advancement

Job summary

Foot Locker, Inc. is seeking a store manager in Knoxville, TN to lead, coach and develop the sales team while delivering a premier in-store customer experience.

You will recruit, train and guide staff to execute company standards across hiring, training, guest services, merchandising and operations to maximize sales and profit. The role requires 2+ years of leadership in a customer-facing retail setting, strong communication, and a flexible schedule including nights, weekends and holidays.

Qualifications

• Demonstrated leadership ability in a customer-facing sales setting.
• Confident in engaging customers to deliver an elevated experience.
• Motivated to achieve results from interactions with customers and athletic products.
• Resourceful in adapting to changing omni-channel retail demands.
• Strong analytical and financial awareness.
• High ethics, integrity, and trust.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Coaching and motivating your team to inspire top performance and an exceptional customer experience
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• Execute plans to drive key performance indicators to maximize profitability
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• Act as a partner between customers, sales associates, store leadership and corporate business partners
• Maintains a high level of customer focus and leads by example with clear and engaging communication
• Ensures visual directives and standards are maintained
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience

Skills

Leadership

Customer Service

Coaching

Training

Team Management

Communication

Problem Solving

Job description

Foot Locker, Inc. is seeking a store manager in Knoxville, TN to lead, coach and develop the sales team while delivering a premier in-store customer experience.

You will recruit, train and guide staff to execute company standards across hiring, training, guest services, merchandising and operations to maximize sales and profit. The role requires 2+ years of leadership in a customer-facing retail setting, strong communication, and a flexible schedule including nights, weekends and holidays.