Retail Team Lead: Elevate Customer Experience

Foot Locker; Aurora (IL); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Employee Discount

Life, Medical and Dental Coverage

Development Opportunities

Job summary

Foot Locker is seeking a motivated individual to lead and inspire a team through a comprehensive store training program. You will partner with management and be instrumental in achieving personal and productivity goals while delivering exceptional customer service.

The ideal candidate will demonstrate leadership with customer-facing experience, enthusiasm for athletic products, and the ability to adapt in a dynamic retail environment.

Qualifications

• At least 1 year of experience in a customer-facing sales setting.
• Confident and comfortable engaging customers.
• Enthusiastic about interacting with customers and athletic products.
• Must be resourceful and versatile in adapting to demands.
• Ability to complete tasks without supervision.
• Strong cognitive and mathematical skills.

Responsibilities

• Coach and motivate your team to drive sales.
• Ensure customer satisfaction by being knowledgeable on products.
• Meet sales and operational expectations.
• Partner with customers, sales associates, and store leadership.
• Share expertise of products and trends.
• Maintain awareness of all product knowledge.

Skills

Leadership

Customer service

Sales motivation

Product knowledge

Cognitive skills

Problem analysis

Flexibility

Job description

Foot Locker is seeking a motivated individual to lead and inspire a team through a comprehensive store training program. You will partner with management and be instrumental in achieving personal and productivity goals while delivering exceptional customer service.

The ideal candidate will demonstrate leadership with customer-facing experience, enthusiasm for athletic products, and the ability to adapt in a dynamic retail environment.