Store Leader: Elevate Customer Experience & Team Development

N23 Premium Brands Opco LLC; West Palm Beach (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts plus discounts

Professional development and careerAdv

Job summary

KnitWell Group is seeking an Assistant Manager to support customer experience and nurture a strong store culture at our Palm Beach area location. You will lead on the sales floor, model brand behaviors, and engage both customers and associates to drive results.

The role emphasizes hospitality, tech proficiency, and a proactive approach to hiring, coaching, and operational excellence in a Regular/Full time setting.

Qualifications

• 1+ year retail management experience preferred.
• Hospitality-minded approach to customers and teammates.
• Proficient with technology and POS systems.
• Strong business acumen and ability to drive results.
• Ability to take initiative and make thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model brand behaviors to engage customers.
• Coach and educate associates to build genuine connections.
• Foster an inclusive store environment where all feel welcome.
• Use technology to provide a seamless omnichannel shopping experience.
• Support Store Manager in recruiting, hiring, and development.
• Drive operational excellence and financial discipline with reporting.
• Build productive relationships through listening and teamwork.

Skills

Retail management

Hospitality mindset

Technology proficiency

Business acumen

Decision making

Tools

POS system

Job description

KnitWell Group is seeking an Assistant Manager to support customer experience and nurture a strong store culture at our Palm Beach area location. You will lead on the sales floor, model brand behaviors, and engage both customers and associates to drive results.

The role emphasizes hospitality, tech proficiency, and a proactive approach to hiring, coaching, and operational excellence in a Regular/Full time setting.