Store Leader: Elevate Customer Experience & Talent

LOFT Outlet; West Palm Beach (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development

Community impact

Advancement opportunities

Job summary

KnitWell Group, operating LOFT outlets, seeks an Assistant Manager for Palm Beach Outlets in West Palm Beach, FL. You will support customer experience, lead staff, and help shape a strong store culture in a Regular/Full time role.

You will drive sales through guest engagement, coaching, and operational discipline while collaborating with the Store Manager on hiring and development. Benefits include bonuses, health coverage, and 401(k) opportunities.

Qualifications

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.
• Comfort with technology and POS systems.
• Strong business acumen with ability to drive action plans.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Lead on the sales floor and model the brand's behaviors to engage customers.
• Inspire, educate, and coach associates to create genuine customer connections.
• Create an inclusive store environment where everyone feels welcome.
• Use technology to provide a seamless omnichannel experience for customers.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Retail management

Hospitality mindset

Technology proficiency

Initiative

Business acumen

Leadership

Tools

POS System

Job description

KnitWell Group, operating LOFT outlets, seeks an Assistant Manager for Palm Beach Outlets in West Palm Beach, FL. You will support customer experience, lead staff, and help shape a strong store culture in a Regular/Full time role.

You will drive sales through guest engagement, coaching, and operational discipline while collaborating with the Store Manager on hiring and development. Benefits include bonuses, health coverage, and 401(k) opportunities.