Store Leader: Elevate Customer Experience & Sales

Williams-Sonoma, Inc.; Marietta (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Discount on Williams-Sonoma brands

401(k) plan

Wellness program

Paid vacations and holidays (full-time

Health, dental and vision insurance (d

Health, dental and vision insurance, 1

Job summary

Williams-Sonoma, Inc. in San Francisco is seeking an Assistant Manager of Sales and Service to support the management team in achieving goals by delivering World-Class service to customers and by serving as a role model for building relationships.

You will maintain presence through store supervision to ensure appropriate staff coverage, coach the team on product knowledge and selling skills, and foster a positive environment aligned with our People-First culture, with emphasis on

Qualifications

• Excellent communication, organization and leadership skills.
• Superior critical thinking and problem solving to identify challenges and plan actions.
• Great time management and ability to multitask.

Responsibilities

• Lead the store team to create an exceptional experience for customers and exceed sales goals.
• Ensure the sales floor is adequately staffed while modeling sales and service excellence.
• Coach staff on successes and challenges with customer service.
• Educate team on product knowledge and selling skills to achieve business goals.
• Foster a positive environment where all associates are treated with dignity per the People-First Philosophy.
• Resolve client service issues including delivery/pick-up using client information reporting systems.

Skills

Communication

Leadership

Time management

Job description

Williams-Sonoma, Inc. in San Francisco is seeking an Assistant Manager of Sales and Service to support the management team in achieving goals by delivering World-Class service to customers and by serving as a role model for building relationships.

You will maintain presence through store supervision to ensure appropriate staff coverage, coach the team on product knowledge and selling skills, and foster a positive environment aligned with our People-First culture, with emphasis on