Store Leader: Elevate Customer Experience & Profit

Footlocker; Orlando (FL); On-site; USD 45,000 - 56,000; Full time

Benefits offered by this job

Employee Discount

Paid Time Off

Life Insurance

Dental Coverage

Job summary

Foot Locker in Orlando is seeking a Store Manager candidate who will lead a team to deliver a premier in-store customer experience and drive strategy across recruiting, training, and daily operations.

You will coach and develop team members, ensure adherence to company standards in customer service, merchandising, and store execution, and work to maximize sales and profit. This role requires flexible availability, including nights and weekends.

Qualifications

• 2+ years in a customer-facing sales setting.
• Confident in engaging customers to deliver an elevated experience.
• Motivated to achieve great results through interactions with customers and athletic products.
• Adaptable to a rapidly changing omni-channel retail environment.
• Strong math and analytical skills for decisions and financials.
• High ethics, values, integrity, and trust.
• Flexible availability – nights, weekends, and holidays.

Responsibilities

• Coach and motivate your team to deliver top performance and an exceptional customer experience.
• Execute standards in recruiting, hiring, training, guest services, visual merchandising, and store operations.
• Drive plans to improve KPIs and maximize profitability.
• Enhance brand loyalty by empowering the team to create a natural, personable customer experience.
• Act as a bridge between customers, sales associates, store leadership, and corporate partners.
• Lead by example with clear, engaging communication and customer focus.
• Maintain visual directives and standards across the store.
• Teach associates product knowledge and its application to customer experiences.

Skills

Leadership

Customer engagement

Sales mindset

Problem solving

Ethics & integrity

Flexibility

Job description

Foot Locker in Orlando is seeking a Store Manager candidate who will lead a team to deliver a premier in-store customer experience and drive strategy across recruiting, training, and daily operations.

You will coach and develop team members, ensure adherence to company standards in customer service, merchandising, and store execution, and work to maximize sales and profit. This role requires flexible availability, including nights and weekends.