Store Leader: Develop Teams, Elevate Customer Experience

Foot Locker; Charlotte Amalie (United States Virgin Islands); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

Employee discount

Paid time off

Medical coverage

Dental coverage

Life insurance

Development opportunities

Job summary

Foot Locker is looking for a store leader to coach and develop team members, delivering a standout in-store customer experience. You will lead recruiting, hiring, training, customer service, and operations to drive sales and maximize profitability.

Reporting to the District Manager, you’ll maintain visual merchandising standards, empower staff with product knowledge, and collaborate with store leadership and corporate partners. Flexible availability is required.

Qualifications

• Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting.
• Confident engaging customers to deliver an elevated experience.
• Motivated to achieve great results because of one’s enthusiasm from interacting with customers and athletic products.
• Resourceful and versatile in responding to changing demands in a rapidly changing omni-channel retail environment.
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.
• High level of ethics, values, integrity, and trust.
• Flexible availability - including nights, weekends, and holidays.

Responsibilities

• Coaching and motivating your team to inspire top performance and an exceptional customer experience
• Executing standards in recruiting, hiring, training, guest services, visual merchandising, and store operations
• Execute plans to drive key performance indicators to maximize profitability
• Enhance brand loyalty by empowering team to create a natural and personable experience for customers
• Act as a partner between customers, sales associates, store leadership and corporate business partners
• Maintains a high level of customer focus and leads by example with clear and engaging communication
• Ensures visual directives and standards are maintained
• Passion for teaching associates product knowledge and how to apply their learnings to the customer experience

Skills

Leadership

Customer service

Sales experience

Communication skills

Financial analysis

Analytical thinking

Flexibility

Job description

Foot Locker is looking for a store leader to coach and develop team members, delivering a standout in-store customer experience. You will lead recruiting, hiring, training, customer service, and operations to drive sales and maximize profitability.

Reporting to the District Manager, you’ll maintain visual merchandising standards, empower staff with product knowledge, and collaborate with store leadership and corporate partners. Flexible availability is required.