Retail Store Leader — Customer Experience & Ops

Footlocker; Saint Petersburg (FL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Weekly Pay

Employee Discount

Life, Medical and Dental Coverage

Paid Time Off

Bonus Incentives

Job summary

Foot Locker is seeking an Assistant Store Manager to lead store operations and coach a dynamic team in a fast-paced retail environment in Saint Petersburg, FL. You’ll drive sales, ensure top customer experiences, and own daily execution with an energetic, ownership mindset.

You will partner with the Store Manager to manage opening/closing, cash handling, and team development while maintaining brand standards and operating procedures. Flexibility for evenings and weekends is required.

Qualifications

• 1+ years of retail experience, preferably in a leadership or key holding role.
• Ability to coach, motivate, and engage a diverse team.
• Strong communication and teamwork skills.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, self motivated, and ready to take ownership.
• Basic understanding of retail KPIs and operational processes.

Responsibilities

• Lead by example on the sales floor with an “Always on, Never no” mindset; bringing energy, confidence, and solutions to every customer interaction.
• Coach the team to deliver great service, share product knowledge, and keep customers excited to shop.
• Support sales goals by staying engaged on the floor and helping the team close the loop with customers.
• Help manage daily store operations including opening/closing, cash handling, and floor coverage.
• Move with purpose by keeping the store organized, customer ready, and running smoothly.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Take an owner/operator mindset by addressing issues, maintaining standards, and taking ownership of store execution.
• Leverage retail technology and digital tools to enhance the customer experience, enable associates on the sales floor, and support efficient store operations.
• Serve as Manager on Duty when scheduled, providing confident leadership and clear direction.
• Support hiring, onboarding, and training of store associates.
• Coach teammates in real time, recognizing wins and helping close performance gaps.
• Jump in wherever needed to support the team and store priorities.

Skills

Retail leadership

Coaching and motivation

Communication

Teamwork

Flexible hours

Self-motivation

KPIs understanding

Job description

Foot Locker is seeking an Assistant Store Manager to lead store operations and coach a dynamic team in a fast-paced retail environment in Saint Petersburg, FL. You’ll drive sales, ensure top customer experiences, and own daily execution with an energetic, ownership mindset.

You will partner with the Store Manager to manage opening/closing, cash handling, and team development while maintaining brand standards and operating procedures. Flexibility for evenings and weekends is required.