Store Leader: Elevate Customer Experience & Growth

Bath & Body Works; South Charleston (WV); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

DailyPay

401k with match

Paid time off

Parental leave

Discount

Job summary

Bath & Body Works is seeking a dedicated Supervisor to collaborate with the Store Manager in developing top talent and delivering outstanding customer experiences. You will lead store operations, coaching, and daily execution to drive growth and maintain brand standards.

The role requires prior supervisory retail experience, strong communication, and the ability to work evenings, weekends, and holidays. Join us to help create feel-good moments for customers and a thriving team.

Qualifications

• Experience in sales and customer experience in retail.
• Supervisory or team-lead experience in retail.
• Available to work peak days/times including evenings, weekends and holidays.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Lead opening/closing routines and handle banking tasks.
• Partner with the Sales Leadership Team to execute action plans.
• Support delivery of exceptional customer experiences and coaching.
• Set daily goals and provide performance feedback to associates.

Skills

Retail leadership

Customer service

Staff development

Communication skills

De-escalation

Education

High school diploma

Tools

POS system

Job description

Bath & Body Works is seeking a dedicated Supervisor to collaborate with the Store Manager in developing top talent and delivering outstanding customer experiences. You will lead store operations, coaching, and daily execution to drive growth and maintain brand standards.

The role requires prior supervisory retail experience, strong communication, and the ability to work evenings, weekends, and holidays. Join us to help create feel-good moments for customers and a thriving team.