Store Leader: Elevate Customer Experience & Growth

Topologie International; San Francisco (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Product allowance

Employee discount

Job summary

Topologie International in San Francisco is seeking a Store Manager to lead all aspects of store operations, team leadership, and customer experience. You will set the standard for service excellence and act as a key brand ambassador, driving business performance while cultivating a culture of co-creation, collaboration, and community.

You will mentor staff, manage local CRM tools, and collaborate with US leadership on KPIs, events, and promotions while upholding CA labor and safety standards.

Qualifications

• 3+ years of store management in premium or lifestyle retail.
• Proven track record in team leadership and driving sales.
• Strong communication and rapport building across diverse teams.

Responsibilities

• Lead, coach, and develop a high-performing store team.
• Recruit, onboard, and train new staff to support growth.
• Drive sales performance and KPIs through leadership and insight.
• Manage CRM activity and clienteling locally.
• Ensure inventory management and visual merchandising aligning with brand.
• Collaborate with HQ for reporting and stock management.
• Oversee compliance with policies and CA labor laws.

Skills

Store leadership

Sales leadership

Customer service

Communication skills

Brand storytelling

Community engagement

Start-up mindset

Lifting up to 30 lbs

Tools

CRM tools

Job description

Topologie International in San Francisco is seeking a Store Manager to lead all aspects of store operations, team leadership, and customer experience. You will set the standard for service excellence and act as a key brand ambassador, driving business performance while cultivating a culture of co-creation, collaboration, and community.

You will mentor staff, manage local CRM tools, and collaborate with US leadership on KPIs, events, and promotions while upholding CA labor and safety standards.