Store Leader: Drive Sales, Talent, and Customer Experience

Kohl's; Carmel (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Kohl's in Carmel, IN is seeking a Store Manager to lead the store team and drive sales, customer service, and operational excellence. You will recruit, coach, and develop associates, manage payroll and scheduling, monitor KPIs, and ensure visual merchandising standards while upholding company policies and safety guidelines.

This role requires strategic decision‑making, strong communication, and the ability to adapt to busy retail cycles, holidays, and weekend shifts, with a focus on

Qualifications

• Experience supervising 20+ associates with responsibility for performance management.
• Excellent verbal and written communication and interpersonal skills.
• Ability to hire decisions, coach, and develop talent.
• Flexible availability including days, nights, weekends and holidays.

Responsibilities

• Lead store sales, forecast goals, and drive profitability through team leadership.
• Manage payroll and scheduling to align with store traffic and budgets.
• Recruit, hire, and terminate store personnel at all levels.
• Resolve associate relations issues and enforce policies.
• Oversee training on culture, product knowledge, and selling practices.
• Coach and develop associates and create succession plans.
• Ensure inventory control, pricing, signing, and merchandising standards.
• Minimize loss with awareness of security and shop‑floor processes.
• Maintain compelling store presentation and floor replenishment.
• Foster a high‑performing customer service culture.

Skills

People management

Communication

Decision making

Problem solving

Talent development

Flexibility

Education

College degree or equivalent

Job description

Kohl's in Carmel, IN is seeking a Store Manager to lead the store team and drive sales, customer service, and operational excellence. You will recruit, coach, and develop associates, manage payroll and scheduling, monitor KPIs, and ensure visual merchandising standards while upholding company policies and safety guidelines.

This role requires strategic decision‑making, strong communication, and the ability to adapt to busy retail cycles, holidays, and weekend shifts, with a focus on