Retail Store Leader: Drive Sales, Service & Growth

Kohl's; Akron (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Kohl's is seeking a Store Manager to lead the entire store team, delivering exceptional customer experience, merchandising expertise, and operational execution. You will mentor associates, drive sales, and ensure profitability while upholding Kohl's culture and policies.

The role requires strong leadership, experience supervising large teams, and the ability to plan staffing, payroll, and performance to meet KPIs. A college degree is preferred and flexibility for scheduling is important.

Qualifications

• Experience supervising 20+ associates and handling performance.
• Excellent communication and problem-solving abilities.
• Flexible scheduling including holidays.

Responsibilities

• Guide profitable sales and achieve performance goals through store leadership.
• Plan payroll and scheduling based on traffic to optimize staffing.
• Recruit and make hiring, pay and termination decisions for all levels.
• Manage associate relations and performance management.
• Oversee training on Kohl's culture and product knowledge.
• Coach team and develop succession plans.
• Ensure inventory accuracy and pricing/signage compliance.
• Maintain merchandising standards and store presentation.
• Foster exceptional customer service and speed at checkout.

Skills

Leadership

People management

Customer service

Communication skills

Education

College degree

Job description

Kohl's is seeking a Store Manager to lead the entire store team, delivering exceptional customer experience, merchandising expertise, and operational execution. You will mentor associates, drive sales, and ensure profitability while upholding Kohl's culture and policies.

The role requires strong leadership, experience supervising large teams, and the ability to plan staffing, payroll, and performance to meet KPIs. A college degree is preferred and flexibility for scheduling is important.