Store Leadership Partner: Drive Service & Growth

Boot Barn; Abilene (TX); On-site; USD 50,000 - 62,000; Full time

Job summary

Boot Barn seeks an Assistant Store Manager to partner with the Store Manager in leading a western apparel store and delivering outstanding customer service while meeting sales targets.

You will coach associates, manage merchandising, training, scheduling, and daily operations, while upholding company policies and compliance across store functions.

This hands-on leadership role requires teamwork, community engagement, and a positive shopping experience for every guest.

Responsibilities

• Lead partners to foster a service & selling culture and exceed overall expectations to build long-standing customer relationships.
• Review goals with partners, providing consistent and timely coaching, actionable feedback, and recognition of excellence.
• Lead by example, being present on the sales floor during peak business hours.
• Implement and maintain an environment of continuous learning and assist with partner training plans to improve store performance results across both operational and merchandising areas.
• Develop individual team members to meet various career goals within the company.
• Collaborate with the Store Manager to adapt to changing business needs and procedures; adjust store schedule as needed, implement operational directives, train staff on new policies and procedures, and communicate with all appropriate District, Region and Store Support Center partners as needed.
• Assess and communicate localized customers’ needs to Store Manager.
• Plan and execute successful volume driving events that involve outreach to the local community/market
• Lead and coach associates in building customer engagement through the Boot Barn Credit Card and B Rewarded Loyalty Programs.
• Provide accountability for achieving individual and team goals.
• Ensure appropriate merchandise stock levels, stock presentations, signing and assortments to meet customer needs while adhering to company visuals guidelines.
• Accountable for markdown compliance and execution. Ensure product receipts are processed timely.
• Partner with Store Manager on inventory shrink plans and drive this strategy with store team.
• Maintain knowledge across product categories and coach partners in these areas.

Job description

Boot Barn seeks an Assistant Store Manager to partner with the Store Manager in leading a western apparel store and delivering outstanding customer service while meeting sales targets.

You will coach associates, manage merchandising, training, scheduling, and daily operations, while upholding company policies and compliance across store functions.

This hands-on leadership role requires teamwork, community engagement, and a positive shopping experience for every guest.