Store Leader: Drive Sales, Service & Team Growth

Staples; Fredericksburg (VA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Full-time hours

Paid time off

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Health, dental and vision insurance

Associate discounts

Job summary

Staples in Fredericksburg, VA is seeking Assistant Managers to drive sales, service, and customer engagement in the store. You and your team will build loyalty by delivering total solutions that meet customer needs and grow the business.

You will guide your team to be positive, inclusive, and collaborative while helping customers achieve their goals. Joining now, you will lead a high-performing team through coaching, training, and role-playing, achieve store goals, and support merchandising and

Qualifications

• 2+ years managing a sales team in a retail or services industry.
• Experience managing and coaching a team in a customer-centric, solutions-based environment.
• Must be able to engage and speak to customers and understand their needs.
• Strong communication, organization, planning and adaptive to changing business priorities.
• Review results against business goals and strategies and deliver plans for growth and improvement.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously.

Responsibilities

• Provide strong leadership in community, customer service, sales, and team development.
• Ensure that the store culture embodies Staples values and its commitment to the community.
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer.
• Develop team to deliver results through coaching, training, and role playing.
• Attain sales and services goals, profit margin and execution of store operations.
• Establish business cadence for sales readiness.
• Provide direction daily for merchandising opportunities within the store.
• Assist with delegating operational tasks in partnership with the GM.
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader.
• Champion company initiatives, being adaptable and flexible to change and responsibilities.

Skills

Sales team management

Customer-centric selling

Communication

Organizational planning

Coaching and development

Conflict management

Integrity and honesty

Team collaboration under pressure

Physical stamina (lift 10-50 lbs)

Job description

Staples in Fredericksburg, VA is seeking Assistant Managers to drive sales, service, and customer engagement in the store. You and your team will build loyalty by delivering total solutions that meet customer needs and grow the business.

You will guide your team to be positive, inclusive, and collaborative while helping customers achieve their goals. Joining now, you will lead a high-performing team through coaching, training, and role-playing, achieve store goals, and support merchandising and