Store Leader: Drive Sales, Service & Ops

Sprouts Farmers Market, Inc.; Smyrna (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Sick time & vacation accrual

15% employee discount

Job summary

Sprouts Farmers Market in Smyrna, TN is seeking an Assistant Store Manager to direct all store operations and lead a team of about ten department managers and receivers. You will drive sales, ensure safety and compliance, coach leaders, and maintain excellent customer service in a fast-paced environment.

The role requires strong leadership, strong product knowledge, and the ability to manage inventory, labor, and expenses to meet targets. DailyPay and comprehensive benefits are available.

Qualifications

• Be at least 21 years of age.
• High school diploma or equivalent; degree in business management, marketing, retailing, communications, advertising, or related field preferred.
• 1–3 years of retail experience; or an acceptable combination of education and experience.
• Proven success leading non-perishable and perishable department operations with P&L, safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing promotions, and merchandising.
• Professional communication skills, both written and verbal, with attention to detail, analytical, and solution-focused decisiveness.
• Proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and HR software.
• Flexible to work a schedule that changes based on business needs, including nights, weekends, and holidays.
• Food Safety certification.
• Able to lift 60 pounds, push/pull 80–100 pounds as needed.

Responsibilities

• Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values.
• Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.
• Lead a team of approximately ten people (all Department Managers and Receivers) with courtesy, respect, integrity, and care.
• Motivate and develop the management team by embracing, leading, advocating, and consistently modeling Sprouts leadership behaviors.
• Celebrate store successes and identify opportunities for perpetual improvement.
• Consistently evolve customer satisfaction by teaching team members to exceed customer expectations.
• Demonstrate advanced product knowledge when assisting customers and training store team members.
• Communicate expectations, policy changes, new initiatives, and product knowledge.
• Provide and receive constructive feedback and direction for effective communication and collaboration.
• Address emergencies, crises, equipment failures, and resolve issues with urgency.
• P&L ownership - manage inventory, labor, and expenses at optimum levels to meet sales targets.
• Maintain compliance with safety and food safety audits.
• Identify safety, security, and loss prevention concerns and address with the team.
• Ensure regulations and standards for labor, health, safety, and sanitation are met.
• Drive sales growth and store experience through Educate and Enrich standards and top item knowledge.
• Master inventory discipline and implement perpetual inventory and ordering processes.
• Oversee invoicing from distribution centers and vendors; report discrepancies.
• Lead Receivers and backroom organization, cleanliness, and safety.
• Help build and maintain displays and ensure items are fresh, labeled, and priced accurately.

Skills

Leadership

Customer service

Communication

P&L management

Microsoft Office

Inventory control

Education

High school diploma

Business management/related field preferred

Tools

POS systems

Inventory management software

Job description

Sprouts Farmers Market in Smyrna, TN is seeking an Assistant Store Manager to direct all store operations and lead a team of about ten department managers and receivers. You will drive sales, ensure safety and compliance, coach leaders, and maintain excellent customer service in a fast-paced environment.

The role requires strong leadership, strong product knowledge, and the ability to manage inventory, labor, and expenses to meet targets. DailyPay and comprehensive benefits are available.