Store Leader: Drive Sales & Service

Sprouts Farmers Market; Baton Rouge (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Sick time plan

Vacation accrual plan

Opportunities for career growth

15% employee discount

Flexible schedules

Employee Assistance Program (EAP)

401(K) Retirement plan with company 4%

Job summary

Sprouts Farmers Market is seeking an Assistant Store Manager in Baton Rouge, LA to direct all store processes, develop leadership, and drive sales with a focus on customer service. You will oversee a team of ~10 managers and receivers, maintain safety/compliance, and optimize inventory, labor, and expenses to meet targets.

The role requires strong leadership, communication, and problem-solving skills, plus experience managing both perishable and non-perishable departments.

Qualifications

• Be at least 21 years of age.
• High school diploma or equivalent; a degree in business management, marketing, retailing, communications, advertising, or related field preferred.
• 1-3 years of retail experience; or an acceptable combination of education and experience.
• Proven success leading non-perishable and perishable department operations with integrity, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, conducting performance appraisals, meeting deadlines, managing inventory and shrink, executing sales promotions, and merchandising.
• Professional communication skills, both written and verbal, along with attention to detail, analytical, and solution-focused decisiveness.
• Be proficient in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
• Be flexible to work a schedule that changes based on business needs, including nights, weekends, and holidays.
• Have and maintain Food Safety certification.
• Able to lift 60 pounds between 15 and 70 inches; periodic heavier lifting.
• Push/pull racks and merchandise; 80–100 pounds force as typical.
• Stand/walk on hard surfaces; ability to reach and transfer items.
• Wear PPE as required (non-slip, closed-toe shoes, etc.).
• Tools/equipment include phones, computers, ovens, freezers, scales, scanners, cash register, pallet jacks, etc.

Responsibilities

• Positively shape the culture in the store by modeling the leadership behaviors aligned to Sprouts values.
• Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.
• Lead a team of approximately ten people (all Department Managers and Receivers) with courtesy, respect, integrity, and care.
• Motivate and develop the management team by embracing, leading, advocating, and consistently modeling Sprouts leadership behaviors.
• Celebrate store successes and identify/address opportunities for perpetual improvement.
• Consistently evolve customer satisfaction by positioning and teaching team members to exceed customer expectations.
• Demonstrate advanced product knowledge when assisting customers and training store team members.
• Communicate expectations, policy changes, new initiatives, and product knowledge.
• Provide and receive constructive feedback and direction for effective communication and collaboration within store teams and store support area partners.
• Confidently and effectively address emergencies, crises, equipment failures, and resolve issues with urgency.
• P&L ownership - manage inventory, labor, and expenses at optimum levels and meet targets as a rate to sales.
• Maintain compliance with safety and food safety audits.
• Identify safety, security, and loss prevention concerns and address with the BPS team.
• Ensure labor, safety, sanitation regulations are met or exceeded for a safe work environment.
• Drive sales growth and store experience with Educate and Enrich standards; maintain top item knowledge and department schematics.
• Master top item in stock conditions through fresh item management, perpetual inventory, and computer assisted ordering.
• Oversee inventory management including ordering, receiving, unloading, stocking, and markdowns with focus on dates and sanitation.
• Oversee invoicing from distribution centers and vendors; report discrepancies.
• Lead Receivers and backroom organization, cleanliness, and safety.
• Help build and maintain displays compliant with programs and standards.
• Verify products are fresh, labeled, and correctly priced; oversee price changes.

Skills

Leadership

P&L ownership

Customer service

Strong communication

Analytical thinking

Decision making

Team development

Education

Bachelor's degree in business management / related field

High school diploma or equivalent

Tools

Microsoft Office

Bookkeeping/accounting software

Time and attendance software

HR software

Job description

Sprouts Farmers Market is seeking an Assistant Store Manager in Baton Rouge, LA to direct all store processes, develop leadership, and drive sales with a focus on customer service. You will oversee a team of ~10 managers and receivers, maintain safety/compliance, and optimize inventory, labor, and expenses to meet targets.

The role requires strong leadership, communication, and problem-solving skills, plus experience managing both perishable and non-perishable departments.