Store Leader: Drive Sales, People, & Customer Experience

Citi Trends, Inc.; Wichita (KS); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health and dental insurance

Paid vacation

401(k) plan

Paid training

Career growth opportunities

Job summary

CITITRENDS is seeking a Store Manager to lead daily store operations, drive sales and profitability, and cultivate a high-performing team. You will oversee payroll controls, inventory, and compliance while coaching staff to deliver outstanding customer experiences.

The role requires adapting to a fast-paced retail environment, managing schedules including nights/weekends, and upholding company policies. Join a team focused on growth, development, and community leadership.

Qualifications

• High school diploma or equivalent required.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.
• Operational Excellence & Compliance.
• Customer-Focused Execution.
• Adaptability in a Fast-Paced Retail Environment.

Responsibilities

• Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved.
• Monitor sales performance and take action to drive results and address opportunities.
• Maintain financial controls, including payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards.
• Uphold all CITITRENDS operational policies, procedures, and standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build and maintain appropriate staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.

Skills

Communication

Organizational skills

People leadership

Education

High school diploma or equivalent

Store Manager experience

Retail experience

Job description

CITITRENDS is seeking a Store Manager to lead daily store operations, drive sales and profitability, and cultivate a high-performing team. You will oversee payroll controls, inventory, and compliance while coaching staff to deliver outstanding customer experiences.

The role requires adapting to a fast-paced retail environment, managing schedules including nights/weekends, and upholding company policies. Join a team focused on growth, development, and community leadership.