Ambitious Retail Leader: Assistant Store Manager

Citi Trends; Springfield (IL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan

Paid vacation

Paid training

Growth opportunities

Job summary

Citi Trends is seeking an Assistant Store Manager in Springfield, IL to support daily store operations, lead a team, and drive sales while upholding brand standards.

You will partner with the Store Manager on hiring, onboarding, training, and staff development, ensuring excellent customer service and operational efficiency in a fast-paced, value-oriented environment. This role offers growth opportunities, competitive pay, and a benefits package.

Qualifications

• 2–4 years of experience as an Assistant Manager or similar retail leadership role.
• 3–5 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.
• Customer-Focused Execution.
• Operational Accountability.
• Adaptability in a Fast-Paced Retail Environment.

Responsibilities

• Support daily store operations to ensure sales goals, customer experience standards, and operational expectations are consistently met.
• Monitor sales activity and provide guidance to associates to deliver excellent customer service.
• Assist with inventory control, inventory transactions, and shrink prevention efforts.
• Ensure compliance with Citi Trends policies, procedures, and operational standards.
• Supervise and support store associates in sales, inventory, cash handling, and customer service.
• Assist the Store Manager with hiring and recruiting activities, including candidate screening, interviews, onboarding, and training support.
• Help maintain appropriate staffing levels by supporting recruiting efforts and employee retention.
• Provide ongoing coaching, feedback, and performance support to associates.
• Perform additional duties and responsibilities as assigned to support store operations and business needs.

Skills

Communication

People Leadership

Organizational Skills

Education

High School Diploma or Equivalent

Job description

Citi Trends is seeking an Assistant Store Manager in Springfield, IL to support daily store operations, lead a team, and drive sales while upholding brand standards.

You will partner with the Store Manager on hiring, onboarding, training, and staff development, ensuring excellent customer service and operational efficiency in a fast-paced, value-oriented environment. This role offers growth opportunities, competitive pay, and a benefits package.