Store Leader: Drive Sales, Develop Teams & Ops

Sally Beauty Holdings, LLC; Phoenix (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Cosmo Prof in Phoenix, AZ is seeking an Assistant Manager to support the Store Manager in delivering exceptional customer experiences and achieving sales targets.

You will lead and develop store associates, oversee daily operations, and ensure brand standards are followed, including merchandising, scheduling and omni-channel fulfillment. This role emphasizes people leadership, process improvement, and safety; prior retail management experience is preferred and a cosmetology license is a plus.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team to meet business objectives.
• Strong communication with team and management.
• Scheduling availability to meet business needs.
• Cosmetology license desirable, but not required.

Responsibilities

• Lead and develop store associates to deliver exceptional customer experiences and achieve sales KPIs.
• Oversee daily store operations, including merchandising, scheduling and omni-channel fulfillment.
• Support brand standards, processes and training; resolve customer issues and monitor trends.
• Assist in inventory control, opening/closing procedures, and adherence to company directives.

Skills

Leadership

Customer service

Communication

Scheduling

Team building

Education

High School Diploma or equivalent

Job description

Cosmo Prof in Phoenix, AZ is seeking an Assistant Manager to support the Store Manager in delivering exceptional customer experiences and achieving sales targets.

You will lead and develop store associates, oversee daily operations, and ensure brand standards are followed, including merchandising, scheduling and omni-channel fulfillment. This role emphasizes people leadership, process improvement, and safety; prior retail management experience is preferred and a cosmetology license is a plus.