Store Leader: Drive Sales & Customer First Culture

AEO; Bal Harbour Village (FL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Paid Time Off

Paid sick leave

Holiday pay

Real rewards program

Job summary

Todd Snyder in Bal Harbour, FL is seeking a Sales Leader to support the store management team by delivering a Customer First selling culture and achieving store sales goals. The Sales Leader will role model AEO values and lead by example when management is absent, supervising associates and ensuring daily operations align with brand standards.

As Leader on Duty, you will drive results through coaching, merchandising execution, and loyalty initiatives while collaborating with the store team to

Qualifications

• Minimum High School education or equivalent.
• Minimum 1–2 year retail experience or equivalent education.
• Team leader experience preferred.
• Must have flexible availability for store needs.
• Ability to receive feedback and take action when appropriate.
• Demonstrated business acumen.
• Demonstrated ability to communicate effectively with customers and store team.
• Demonstrated collaborate skills and ability to work well within a team.
• Ability to handle multiple tasks while working in a fast-paced and deadline-oriented environment.
• Ability to perform all Essential Job Functions.
• Proficient use of technology.

Responsibilities

• Lead role in acting as Leader on Duty (LOD) to drive a Customer First culture.
• Set clear expectations and hold team accountable to brand standards.
• Provide real-time coaching to achieve goals and drive KPI results.
• Train, develop, and coach associates to deliver excellent customer service.
• Maintain brand standards and execute merchandising and stockroom processes.
• Ensure store operations, audits, and loss prevention standards are met.
• Open/close responsibilities when management is absent.
• Complete cash refunds and transactions as needed.

Skills

Retail leadership

Customer service

Communication

Team leadership

Flexibility

Time management

Problem solving

Education

High School Diploma

Tools

POS systems

Job description

Todd Snyder in Bal Harbour, FL is seeking a Sales Leader to support the store management team by delivering a Customer First selling culture and achieving store sales goals. The Sales Leader will role model AEO values and lead by example when management is absent, supervising associates and ensuring daily operations align with brand standards.

As Leader on Duty, you will drive results through coaching, merchandising execution, and loyalty initiatives while collaborating with the store team to