Store Leader: Drive Sales & Customer Experience

La-Z-Boy Incorporated; Virginia; On-site; USD 60,000 - 95,000; Full time

Job summary

La-Z-Boy Incorporated in Virginia is seeking a dynamic store leader to embody our ethos around people, processes, operations, and brand advocacy. You will spearhead personal and store sales goals, guide a team, and ensure an exceptional customer experience while implementing strategies to achieve revenue targets.

The role requires a bachelor’s degree and 3–5 years of retail leadership experience, with responsibility for up to 15 direct reports and oversight of store profitability.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3–5 years in a sales/retail emphasis.
• Proficient in Microsoft Office 365, financial acumen, interpersonal communication, analytical abilities, goal orientation, team management and customer service.

Responsibilities

• Provide leadership to sales teams to achieve targets and drive revenue.
• Recruit, train, and develop staff; manage performance and succession planning.
• Ensure outstanding customer experience and brand standards across the store.
• Collaborate with store leadership to optimize operations and profitability.

Skills

Microsoft Office 365

Financial understanding

Interpersonal communication

Analytical abilities

Goal orientation

Team management

Customer service

Education

Bachelor’s degree or equivalent experience

Job description

La-Z-Boy Incorporated in Virginia is seeking a dynamic store leader to embody our ethos around people, processes, operations, and brand advocacy. You will spearhead personal and store sales goals, guide a team, and ensure an exceptional customer experience while implementing strategies to achieve revenue targets.

The role requires a bachelor’s degree and 3–5 years of retail leadership experience, with responsibility for up to 15 direct reports and oversight of store profitability.