Store Leader: Drive Sales, Build Teams & Community Impact

Citi Trends; Wilmington (NC); Presencial; USD 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

401(k) plan

Paid vacation

Paid training

Career growth opportunities

Resumo da oferta

Citi Trends in Wilmington, NC is seeking a Store Manager to lead daily store operations, drive sales, and manage a high-performing team. You will oversee staffing, training, and customer experience in a fast-paced retail environment.

The role emphasizes accountability, financial controls, and ensuring compliance with company policies while delivering excellent service and maintaining visual standards.

Qualificações

• High school diploma or equivalent required.
• 3–5 years of experience as a Store Manager or equivalent retail leadership role.
• 5–7 years of overall retail experience preferred.
• Strong communication, organizational, and people leadership skills.
• Ability to work a flexible schedule, including nights and weekends.
• Ability to perform basic math calculations, including percentages.

Responsabilidades

• Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved.
• Monitor sales performance and take action to drive results and address opportunities.
• Maintain financial controls, including payroll management, shrink control, and operating expenses.
• Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards.
• Uphold all Citi Trends operational policies, procedures, and standards.
• Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines.
• Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
• Build and maintain appropriate staffing levels to support store operations and performance.
• Provide ongoing coaching, feedback, and performance management to develop store associates.
• Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment.
• Reinforce adherence to company policies, procedures, and loss prevention standards.
• Ensure consistent execution of merchandising, operational, and visual standards.
• Address customer concerns professionally and promptly.

Conhecimentos

Store Leadership

People Leadership

Retail Operations

Communication

Time Management

Formação académica

High School Diploma or equivalent

Descrição da oferta de emprego

Citi Trends in Wilmington, NC is seeking a Store Manager to lead daily store operations, drive sales, and manage a high-performing team. You will oversee staffing, training, and customer experience in a fast-paced retail environment.

The role emphasizes accountability, financial controls, and ensuring compliance with company policies while delivering excellent service and maintaining visual standards.